West Plains lifts boil water order

WEST PLAINS, Mo. -- The city of West Plains said Wednesday that its water customers no longer need to boil water before using it for cooking or drinking. All its recent test samples showed the water is safe.

The city issued its boil water recommendation on Monday, and later changed it to a boil water order, after chlorine levels fell below normal limits.


News release from City of West Plains

Drinking water in the City of West Plains has been cleared by the Missouri Department of Natural Resources (DNR), putting an end to a nearly three day, city-wide boil order.

The samples, taken on Monday and Tuesday, were given the all-clear by DNR officials on Wednesday afternoon. The order was issued by DNR after a mechanical failure at the City's Water Treatment Plant this past weekend caused chlorine levels to drop for longer than four hours, which resulted in a mandatory boil order by DNR.

In a statement to the City of West Plains, DNR confirmed that "the water is again safe to drink" after the testing of water samples and a site visit from DNR officials. Per DNR regulations, a boil water order must be issued when there is a concern that drinking water has been compromised, such as water main breaks and low-pressure events. In the City's case, it was a faulty chlorine regulator, which was repaired within a few hours of its discovery on Sunday.

DNR confirmed that based on the test samples, the drinking water was not contaminated. DNR and City officials reiterated that the order was in no way connected to the flooding in late April.

"This was strictly a mechanical failure and nothing else," said Water Treatment Plant manager Jason Crocker.