Story Published:
Feb 5, 2010 at 7:51 PM CDT
Story Updated:
Feb 5, 2010 at 7:51 PM CDT
If the costs of your cell phone, TV, and computer services are taking a bigger and bigger chunk from your paycheck, Consumer Reports says it's time to shop around, there are ways to save.
Consumer Reports just surveyed 69,000 readers about their telecom services. Of those who bundled, a whopping 85 percent said they would probably do it again. Triple-play bundles in particular can help you maximize savings and get nice extras like free installation.
Two fast-growing fiber-optic services, Verizon Fios and AT&T U-verse, received top scores for their Internet and TV services. And both were among the better phone providers.
These days, companies from fiber to cable to satellite are aggressively wooing customers with everything from $100 Visa gift cards to free netbooks.
You can save if you're prepared to switch carriers or negotiate with your current provider once your promotional period is over. Go online to find the best deal in your area. When you call, see whether your provider will match it.
More tips to help reduce your telecom costs:
Ask to speak to a manager if a representative isn't able to give a better deal.
Don't pay more for a higher-speed broadband service unless you share a lot of videos or stream multiple videos at one time.
Ask what the first month's total bill will be, including extra charges, as well as the amount of subsequent bills.
Billing gripes, including higher than expected costs, were the No. 1 complaint in the Consumer Reports survey.
Consumer Reports says check out the service you're buying carefully to be sure you're getting the services you want. For example, if you want to be able to watch football on TV, then your only choice is DirectTV, as it has exclusive NFL packages.