Story Published:
Dec 3, 2007 at 2:12 PM CST
Story Updated:
Dec 3, 2007 at 6:01 PM CST
SPRINGFIELD -- Executives at
Empire Bank responded to many phone calls on Monday about a scam targeting
Ozarkers by the phone. Hundreds
received automated calls telling them that their bank information was about to
expire and they needed to update it by visiting a Web site.
Already, one person has lost
money on this phishing scheme. That's
because the Web site to which people were directed looked exactly like the real
Empire Bank Web site. The bank has
been able to shut down that fake Web site but not without at least one person
falling victim to the scam.
The automated calls rang at
hundreds of homes across the Ozarks, including Jim Tyson's.
“I immediately smelled a rat,
I guess you could say. I checked it
out and, within a few minutes, I thought, ‘I can't really call the cops on
this but I’ve got to get the word out,’ so I just called KY3,” said Tyson.
The call raised a red flag for
Tyson because he's not an Empire customer.
Out of curiosity he went to the Web site, empirebankservices.com
(which is no longer available.).
“It looked real
legitimate. It looked like the real
deal, so I thought I would just try and make up a password and log in an ID, and
it worked. They wanted someone's
real login, ID and password.”
“The whole point of this game
is to get personal identifying information and debit or credit card information
and PINs so they can do bad things with it later,” said Cindy Hardy, a vice
president and fraud specialist at Empire Bank.
Harding says the bank fielded
dozens of calls on Monday, both from customers and noncustomers who'd received
the phone calls.
“Anybody who had a bank
account or a credit card account or any type of account anywhere, a store
account. If you get a prerecorded
message, telling you they need more information and they want you to go to a Web
site, don't do it. If they want you
to call a certain number, don't do it,” said Harding.
The bank says the person who
put up the Web site is likely outside the country, so it will be hard to track
him down. The other problem is the
scamsters also were trying to ruin the reputation of other businesses by
hijacking their phone numbers to make the calls.
Some people received calls that, on Caller ID screens, said Sears or toll
free call, or even Empire Bank itself.