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For the first time in almost a month, the water is flowing in Cassandra Austin's town house. Austin, featured in Sunday's What's Your Problem? column, said service was restored late Friday, meaning she no longer had to pour jugs of water into her toilet...
Who took Harriet Hausman's $4,643.75 state tax refund check remains a mystery, but the 89-year-old River Forest resident has gotten her money back. Hausman said the entire amount was deposited into her account Friday. "I have the money and I'm...
Jane Love can finally put her ambulance ride on July 9, 2011, behind her. Earlier this month, the Arlington Heights resident received a check from the city of Chicago for $868.50 — reimbursing her after a billing glitch similar to those...
Anyone with a kid in college knows tuition isn't cheap. Even at in-state public schools. So when Karl Drewno's daughter, Margaret, was accepted to postgraduate veterinary school at the University of Illinois, he knew he could not pay for everything...
Tags: Lakes and Ponds, Banking
The protection plan Julie Conway bought for her Macy's leather furniture set is called WorryNoMore. Drop the "no" from the middle and, Conway says, you've got a description of the warranty's effect on her. The Deerfield resident bought a sofa,...
Parking along the 0-100 block of West Randolph Street isn't cheap. From 8 a.m. to 9 p.m., it costs $5.75 an hour; overnight parking costs about half that amount. At those rates, parking along the street for 24 hours would set you back a hefty $106.38....
Navigating a prescription drug plan can be difficult, but Barbara Stonewater was sure she had it figured out. Last year the Aurora resident used AARP's Medicare Part D plan, run by UnitedHealthcare. Under the "preferred plan" option, her copays were...
Connor Loughlin's grandmother had nothing but the best intentions. For Connor's 16th birthday this year, she sent him a $50 Best Buy gift card to use however he wanted. On July 30, the Elk Grove Village teenager went online and used the card to...
Tags: U.S. Postal Service
Adam Jacobs doesn't know all the details about the events that led to his mother's death Sept. 10, but he'd sure like to find out. So, shortly after Charmaine Jacobs passed away from sepsis, the younger Jacobs began searching for answers. The 63-year-...
It wasn't by choice that Mary Lou Novak called ADT Security Services on Jan. 13 and asked to cancel her home security system. The Plainfield resident had been an ADT customer for almost 13 years and had always liked the service, but money was tight....
Tags: Consumers, Human Interest
When Darnell James bought the house at 12053 S. Michigan Ave. out of foreclosure, he thought he was doing something good for the community. "My goal was to take some of these properties that banks are foreclosing on and give people some decent housing...
Mar 5, 2013 |Column| Chicago Tribune
May 14, 2013 |Column| Chicago Tribune
Jan 29, 2013 |Column| Chicago Tribune
Feb 12, 2013 |Column| Chicago Tribune
Mar 19, 2013 |Column| Chicago Tribune
Sep 16, 2012 |Column| Chicago Tribune
Nov 1, 2012 |Column| Chicago Tribune
Mar 12, 2013 |Column| Chicago Tribune
Oct 9, 2012 |Column| Chicago Tribune
Jan 15, 2013 |Column| Chicago Tribune
Jan 31, 2013 |Column| Chicago Tribune
Feb 3, 2013 |Column| Chicago Tribune
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