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On Your Side: Buyer beware of bogus websites when shopping online

Published: Dec. 7, 2020 at 6:27 PM CST
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SPRINGFIELD, Mo. (KY3) -A woman in Willow Springs thought she snagged a great holiday deal while shopping online. Turns out, it’s a bogus website.

You might be wondering how you can spot a deal, from a dud.

These websites really pop up around the holidays. Think popular name brand items like purses, coffee mugs, and in this case, flea collars.

Melanie Buster thought she found a bargain on Seresto flea and tick collars. She order two packages with six collars inside for $224. Or so she thought.

Those collars are normally prices around $50-60 each. Veterinarians tell On Your Side, the collars are usually sold as one per package, not six. Also, if you order online, typically the products are not backed by the makers, like they would be if purchased through your veterinarian.

Buster reported the website to the Better Business Bureau.

The website now has a warning. It says ‘attackers might be trying to steal your info’.

Always shop on a secure site. In the upper left corner, look for a lock icon. HTTPS at the beginning of the web address. That ‘S’ means secure.

“If it doesn’t have either of those things, then it means it’s not a secure website and you shouldn’t be on that,” said Stephanie Garland with the Better Business Bureau.

If you come across a questionable website, file a complaint.

“You are protecting other people so others won’t fall for this scam. BBB works with law enforcement to see if we can get that website pulled down,” Garland said.

Buster’s purchase is still pending.

Always use a credit card so you can dispute charges.

Google and shop around so you get a price range.

If the price is too good to be true, you know the rest.

To report a correction or typo, please email news@ky3.com

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