Weekly state testing site moves in Springfield; get reimbursement for at-home testing too

Published: Jan. 18, 2022 at 12:23 PM CST|Updated: Jan. 18, 2022 at 4:45 PM CST
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SPRINGFIELD, Mo. (KY3) - State-administered COVID-19 testing in Springfield moved to a new location.

Cars lined up in the parking lot for the Springfield Cardinals. The demand for testing led to a few backups. Health officials moved the state testing site from outside of Mother’s Brewing Company where demand stretched down the street. The testing is free. It happens every Tuesday from 10 a.m. to 6 p.m. But, starting at around 4 p.m., residents looking to get tested were turned away at the site. A representative with NextGen, the company the state contracts to administer tests, says they had to start turning people away so they can finish testing those already in line by 6 p.m. Roughly 700 tests were administered at the site on the 18th.

At-home tests remain in demand too. A new program will now require, in many circumstances, your insurance provider to cover the cost of those tests you buy from retailers or pharmacies. Trevor Croley at Croley Insurance says there are a few ways it will work and it can be different across companies, so it’s best to ask your provider directly if you want to know how it works. The most straightforward way that Croley has seen it done is ordering a kit directly from your insurance provider -- either online or by calling customer service.

“Most of these insurance carriers have them available,” says Croley. “They will actually send them to your house.”

For example, Anthem is offering a limited number of diagnostic tests directly to certain members. The company will cover the cost of eight at-home tests each month. The company says, “Log in at If you’re eligible to order an at-home test, you’ll see the option to place an order. If you don’t see that option, you’re ineligible but you still have other testing options available.”

Croley explains residents can also ask their insurance provider to reimburse the cost of at-home tests. Croley says that may take a longer time, and may not cover the entire cost of the kit.

“Before you get involved in that and you try to recover all of your costs, make sure you understand what the other side is willing to pay,” says Croley.

Anthem, United Healthcare, and Cigna all offer reimbursement programs. You can find more information and reimbursement forms on their perspective websites.

Croley says health insurance companies have been sending notifications to members via email. He expects they will mail notifications with instructions to their members who don’t have web access soon.

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