SPRINGFIELD, Mo. -- Commerce Bank reports it's working to resolve an issue with online deposit account balances.
During nightly processing, Commerce encountered an unexpected system issue. This issue impacted customers’ deposit account current balances. The problem stretches across accounts in Missouri, Kansas and Colorado. The bank on social media posted it hopes to resolve the issue Friday afternoon.
Customers with immediate needs are asked to visit their closest branch; or call the customer care center at 1-877-278-1744. Commerce operates six bank branches alone in Springfield.