Sony recalls batteries from 18 models of laptop computers
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Sony today said it is recalling about 1,700 battery packs used in 18 models of its VAIO Series laptop computers. The lithium-ion batteries made by Panasonic can overheat, posing burn and fire hazards.
The computers were sold at Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000. The battery packs were also sold separately.
Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are:
SVE15132CXW
SVE1513KCXS
SVE15134CXP
SVE1513MCXB
SVE15134CXS
SVE1513MCXW
SVE15134CXW
SVE1513MPXS
SVE15135CXW
SVE1513RCXB
SVE151390X
SVE1513RCXS
SVE1513APXS
SVE1513RCXW
SVE1513BCXS
SVE1513TCXW
SVE1513JCXW
SVE171390X
Users can call Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on “Support” and then “Support Alerts” for more information.
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.