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On Your Side

  • Submit a Story Idea or News Tip

National

The IRS releases some key points to remember before filing taxes.

Remember these key points when filing taxes, IRS says

Updated: Feb. 2, 2023 at 7:06 PM CST
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By Andrew McMunn
The IRS has released a number of points to keep in mind before sending in your 2022 return.

News

The average bill is $900.

On Your Side: Hundreds of CU customers get dead meter bill notices

Updated: Feb. 2, 2023 at 6:07 PM CST
|
By Ashley Reynolds
The average bill is $900.

National

Cybersecurity trends for 2023

Expert predicts continued increase in cybercriminal data attacks

Updated: Feb. 2, 2023 at 5:35 PM CST
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By Rachel DePompa
Nearly half a billion Americans had their data compromised last year. Consumer Investigator Rachel DePompa sits down with a security expert from ITRC to discuss cyber-attack trends.

National

Sen. Josh Hawley (R-Mo.) renews D.C. push to cap insulin costs

Sen. Josh Hawley (R-Mo.) renews D.C. push to cap insulin costs

Updated: Feb. 2, 2023 at 4:08 PM CST
|
By David Ade
Bill nearly mirrors legislation offered by Sen. Raphael Warnock (D-Ga.) last year

National

Banana Boat expands recall of sunscreen sprays for cancer risk

Updated: Feb. 2, 2023 at 2:12 PM CST
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By Jordan Gartner
The maker of Banana Boat sunscreen is expanding its nationwide recall.

News

On Your Side: What to buy in February

Updated: Feb. 1, 2023 at 4:43 PM CST
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By Ashley Reynolds
Here's what to buy this month.

National

2.5 million pounds of canned meat, poultry products recalled over contamination risks

Updated: Jan. 31, 2023 at 9:11 PM CST
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By Gray News staff
The recalled meat and poultry products were shipped to stores across the country.

News

On Your Side: Ways to save on Valentine’s Day flowers

Updated: Jan. 31, 2023 at 5:07 PM CST
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By Ashley Reynolds
Consider a half dozen roses and pickup instead of delivery.

National

Rao’s soup recalled for having wrong contents

Updated: Jan. 31, 2023 at 12:32 PM CST
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By Gray News staff
The affected glass jars are labeled chicken and gnocchi but actually contain vegetable minestrone, a flavor that has egg in it.

National

US probes complaints of parts flying off of Ford Explorers

Updated: Jan. 31, 2023 at 8:29 AM CST
|
By The Associated Press
The National Highway Traffic Safety Administration says it has 164 complaints about the trim pieces detaching on 2011 through 2019 Explorer SUVs. The probe covers about 1.86 million vehicles.
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On Your Side

On Your Side: Vehicle service contract offers

Updated: Jan. 30, 2023 at 5:49 PM CST
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By Ashley Reynolds
If and when your car breaks down you know it can be a big expense. What if you did not have to dig deep into pockets? That’s the pitch. Here’s the driver beware.

National

Ford recalls nearly 383K SUVs to fix backup camera problem

Updated: Jan. 27, 2023 at 8:19 AM CST
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By The Associated Press
The recall covers certain 2020 to 2023 Ford Explorers and Lincoln Aviators, and some 2020 to 2022 Lincoln Corsairs.

On Your Side

On Your Side: Answers to your tax questions

Updated: Jan. 26, 2023 at 5:55 PM CST
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By Ashley Reynolds
Where's my 2021 refund? Can I claim my college kid? Do I file in another state when working remotely?

National

FDA proposes new levels for lead in baby food

Updated: Jan. 26, 2023 at 4:20 PM CST
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By CNN Newsource Staff
The Food and Drug Administration has released new draft guidance regarding levels of lead in baby food.

National

Avoid common misconceptions when trying to raise your credit score

Updated: Jan. 26, 2023 at 2:36 PM CST
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By Rachel DePompa
According to a new report from NerdWallet, 61% of Americans plan to take measures to boost their credit score over the next 12 months. Consumer Investigator Rachel DePompa shares common credit myths to avoid while working to increase your score.

National

Grand jury probes faulty Goodyear recreational vehicle tires

Updated: Jan. 26, 2023 at 1:27 PM CST
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By The Associated Press
A federal grand jury in Los Angeles is gathering evidence in a criminal investigation of Goodyear recreational vehicle tires that the government blames for crashes that killed eight people and injured dozens of others.

On Your Side

Woman gets over 6 years in prison for role in romance scams with victims in Missouri, Arkansas

Updated: Jan. 26, 2023 at 9:51 AM CST
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By The Associated Press
The victims were in Rhode Island, New York, Arkansas, Colorado, North Carolina, Missouri, and Florida.

News

On Your Side: Know this before you hire for snow removal

Updated: Jan. 25, 2023 at 4:16 PM CST
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By Ashley Reynolds
If a company worker knocks on your door, make sure they’re legit. Don’t get scammed.

News

On Your Side: File your taxes for free

Updated: Jan. 24, 2023 at 3:42 PM CST
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By Ashley Reynolds
If you make less than $60,000, there’s a good chance you can file for free.

News

On Your Side: Find the best tax pro, changes to know

Updated: Jan. 23, 2023 at 6:02 PM CST
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By Ashley Reynolds
Ensure you can get a hold of your tax professional any time of the year. Stay away from the gimmicks.

National

US ends probe into Ford SUV exhaust issues without a recall

Updated: Jan. 23, 2023 at 11:12 AM CST
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By TOM KRISHER
The probe covered nearly 1.5 million Explorers from the 2011 to 2017 model years and involved complaints of sickness and crashes that involved three deaths and alleged there were 657 injuries.

National

Experts say tax refunds may be different than expected this year

Updated: Jan. 23, 2023 at 7:36 AM CST
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By CNN Newsource Staff
Your tax refund may look a little different this year.

On Your Side

ON YOUR SIDE: West Plains man out thousands of dollars after online puppy scam

Updated: Jan. 20, 2023 at 9:52 PM CST
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By Lauren Schwentker
A West Plains man lost thousands of dollars after trying to buy a puppy from an online business that goes by the name “Royal City Paw.”

On Your Side

ON YOUR SIDE: Laclede County Sheriff’s Office warns of scam, woman speaks out after getting a call

Updated: Jan. 20, 2023 at 5:33 PM CST
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By Marina Silva
The Laclede County Sheriff’s Office is warning people of a scam involving its office.

On Your Side

Candles sold at Ross Dress for Less recalled over combustion concerns

Updated: Jan. 20, 2023 at 2:43 PM CST
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By CNN Newsource staff
The Consumer Product Safety Commission said the Taylor and Finch Six-Wick Scented Candles can combust while lit, causing the glass container to break.

News

On Your Side: Did you get this text about a Greene and Christian County survey?

Updated: Jan. 19, 2023 at 5:58 PM CST
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By Ashley Reynolds
County workers tell On Your Side, they did not send out the text.

National

T-Mobile says data on 37 million customers stolen

Updated: Jan. 19, 2023 at 5:57 PM CST
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By The Associated Press and FRANK BAJAK
T-Mobile said the data exposed to theft — based on its investigation to date — did not include passwords or PINs, bank account or credit card information, Social Security numbers or other government IDs.

National

Experts urge parents to prioritize their financial security over children’s college costs

Updated: Jan. 19, 2023 at 3:34 PM CST
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By Rachel DePompa
Balancing saving for your kids college fund with your own financial future can be a tough task. Consumer Investigator Rachel DePompa speaks with NerdWallet about different ways to pay for higher education.

News

On Your Side: New twist in Publishers Clearing House scam

Updated: Jan. 18, 2023 at 6:13 PM CST
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By Ashley Reynolds
So called winners get a check that's supposed to cover insurance and attorney fees Don't take the bait.

National

Hy-Vee recalls pot roast dinners over food allergen concerns

Updated: Jan. 18, 2023 at 5:29 PM CST
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By Gray News staff
A voluntary recall was issued for two varieties of pot roast meals “due to the presence of an undeclared wheat allergen.”

National

Scams targeting seniors have more than doubled since 2020

Updated: Jan. 18, 2023 at 3:49 PM CST
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By Caresse Jackman
Senior citizens have long been the target of scammers but according to the American Association of Retired Persons (AARP), the rate of elder financial exploitation has more than doubled since 2020. Consumer Investigator Caresse Jackman examines senior scams and how you can help them protect their money.

On Your Side

Better Business Bureau says buyers beware when buying Chiefs tickets from a private seller

Updated: Jan. 17, 2023 at 4:35 PM CST
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By Michael Hoffman
If you’re like many football fans in southwest Missouri, you’re probably trying to get your hands on Chiefs playoff tickets, making the ones left very expensive.

National

Experts: Housing market still tough for first-time buyers

Updated: Jan. 17, 2023 at 3:43 PM CST
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By Rachel DePompa
The housing market is still very difficult for first time homebuyers because of high interest rates and high prices. Consumer Investigator Rachel DePompa talks with an expert from NerdWallet on strategies for first time buyers.

National

Walgreens ends buy limits on children’s fever medicines

Updated: Jan. 17, 2023 at 9:11 AM CST
|
By The Associated Press
The drugstore chain said improved supplies allowed it to lift its restriction of six products.

On Your Side

Ways to save on travel throughout the year

Updated: Jan. 17, 2023 at 9:04 AM CST
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By Anna Johnson
Timing out your travel can be the key to saving money.

On Your Side

ON YOUR SIDE: Beware of social posts scammers use to get your information

Updated: Jan. 13, 2023 at 4:17 PM CST
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By KY3 Staff
Aurora and Marionville Police Departments warn about particular social media posts looking for engagement from you.

National

Open enrollment for the Affordable Care Act ends Sunday

Updated: Jan. 13, 2023 at 7:17 AM CST
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By CNN Newsource
The Centers for Medicare & Medicaid Services said a record 16 million people have signed up since Nov. 1.

National

LG recalls more than 50,000 smart TVs

Updated: Jan. 12, 2023 at 10:21 AM CST
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By Debra Worley
The TVs weigh about 100 pounds and could potentially injure someone.

On Your Side

On Your Side: Missouri attorney general announces judgment against timeshare exit company

Updated: Jan. 12, 2023 at 10:09 AM CST
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By KY3 Staff
Brian Scroggs owned Vacation Consulting Services, a Missouri-based company that offered timeshare exit services around the country.

News

On Your Side Investigation Update: Springfield business owner gives donation funds to grieving family

Updated: Jan. 11, 2023 at 6:45 PM CST
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By Ashley Reynolds
The check is made out to the Lost and Found Grief Center The family accepts Patrick Nett’s apology.

Local

Bed Bath & Beyond announces store closing in the Ozarks

Updated: Jan. 11, 2023 at 4:30 PM CST
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By The Associated Press and KY3 Staff
Bed Bath & Beyond released its list of upcoming store closings as it works to turn around its business.

National

Job hunters urged to keep their guard up against scammers

Updated: Jan. 11, 2023 at 3:22 PM CST
|
By Caresse Jackman
An estimated 14 million people are exposed to employment scams every year according to the latest numbers from the BBB. Consumer Investigator Caresse Jackman examines scammer strategies and explains how you can protect yourself while you’re on the hunt for a new job.

National

Inflation has moderated some, but grocery shoppers still face high prices

Updated: Jan. 11, 2023 at 9:59 AM CST
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By Mike Sunnucks
For the last 12 months, Adams Publishing Group's journalists from across the country collected local grocery price data, spoke with American consumers about how they're navigating the high tide of inflation, and heard from economists on when the price pressures might subside. Here are some of their stories.

News

On Your Side: Get financially fit in 2023

Updated: Jan. 10, 2023 at 6:10 PM CST
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By Ashley Reynolds
Don’t sprint. Managing your money is a marathon.

On Your Side

Utility bills in the Ozarks rose during December; some wondering payment options

Updated: Jan. 10, 2023 at 4:43 PM CST
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By Elizabeth VanMetre
Many utility bills are looking higher than usual, and places like City Utilities are hearing about it.

National

US agency reportedly considering ban on gas stoves

Updated: Jan. 10, 2023 at 9:09 AM CST
|
By CNN Newsource Staff
The Association of Home Appliance Manufacturers says a ban on gas stoves would not address the overall issue.

On Your Side

On Your Side Investigation: Grieving family doesn’t get donations from Springfield restaurant fundraiser

Updated: Jan. 9, 2023 at 9:28 PM CST
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By Ashley Reynolds
Thai Express owner, Patrick Nett, says he "messed up" and was "irresponsible". He apologizes and promises to give the donations.

News

On Your Side: Tackle holiday debt

Updated: Jan. 5, 2023 at 6:41 PM CST
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By Ashley Reynolds
First, assess the damage. Figure out what you really owe and when it’s due.

National

Mercedes recalls nearly 324K vehicles due to engine stalling

Updated: Jan. 5, 2023 at 7:44 AM CST
|
By The Associated Press
The National Highway Traffic Safety Administration says in documents posted Thursday that water can accumulate in the spare tire wheel well and damage the fuel pump control unit. That can make the engines stall.

Fact Finders

Fact Finders: Stopping telemarketers, despite the no-call lists

Updated: Jan. 4, 2023 at 8:41 PM CST
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By Paul Adler
A Springfield, Missouri resident tells us, “I had a construction company call me on my cell phone recently. I told him that I’m on the state and federal no-call list.” He said, “They’d be in my area and wondered if there was anything they could do for us.” He also said, “This is not a telemarketing call. I’m not selling you anything.” The viewer’s question: Does this call meet the definition of telemarketing?
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