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On Your Side

  • Submit a Story Idea or News Tip

News

On Your Side: Stretch your dollar with back-to-school shopping

Updated: 8 hours ago
|
By Ashley Reynolds
Here are easy ways to save during back-to-school shopping.

National

Inflation: Shoppers choosing chicken over steak

Updated: 16 hours ago
|
By CNN staff
Kroger and Walmart also noticed customers are buying more store-branded food over pricier national brands.

National

Kia recalls sedans because plates in ceiling can come loose

Updated: 17 hours ago
|
By The Associated Press
The recall covers certain 2012 and 2013 Optima sedans.

National

National average price of gas expected to dip under $4

Updated: Aug. 8, 2022 at 9:42 AM CDT
|
By Debra Worley
According to GasBuddy.com, the national average fell 15.8 cents from a week ago and is down 68.7 cents from a month ago.

National

Nearly 1.4 million saws recalled after several reports of injuries

Updated: Aug. 5, 2022 at 8:39 AM CDT
|
By Debra Worley
DeWALT issued the recall after reports of the saw’s rear safety guard breaking nearly 600 times, making it easier for something to fly off and hit the user or someone nearby.

News

On Your Side: Customer warns of ‘vomit fraud’ with rideshare app

Updated: Aug. 3, 2022 at 5:14 PM CDT
|
By Ashley Reynolds
A rider reached out to On Your Side, stuck with an $80 cleanup fee and vows she did not get sick.

National

Text scams target bank customers and cost consumers millions

Updated: Aug. 3, 2022 at 2:40 PM CDT
|
By Caresse Jackman
Scammers are using text messages to pose as financial institutions. Consumer investigator Caresse Jackman reports on what you need to know to keep your money safe.

National

Millions of inaccurate Equifax credit scores sent to lenders

Updated: Aug. 3, 2022 at 11:45 AM CDT
|
By Gray News staff
These false credit scores resulted in some people getting higher interest rates and others being denied.

National

Baby bottles recalled due to lead levels

Updated: Aug. 3, 2022 at 6:42 AM CDT
|
By CNN
About 100 bottles sold in the United States are affected.

News

On Your Side: Viewer election questions, political texts and a down ballot machine

Updated: Aug. 2, 2022 at 3:31 PM CDT
|
By Ashley Reynolds
Here's what you can do about those political text messages.
KY3 First Alert Weather
KY3 First Alert Weather

National

Southwest Airlines flight credits will no longer expire

Updated: Aug. 2, 2022 at 3:23 PM CDT
|
By Jordan Gartner
Southwest Airlines says its flight credits to customers will no longer have an expiration date.

National

53 nutritional and protein drinks recalled for possible microbial contamination

Updated: Aug. 2, 2022 at 10:15 AM CDT
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By Debra Worley
Some of the products include popular protein and nutritional drinks, like Premier Protein and Oatly oak milk.

News

On Your Side: What to buy in August

Updated: Aug. 1, 2022 at 5:23 PM CDT
|
By Ashley Reynolds
Here's what to buy this month.

National

Banana Boat recalls scalp sunscreen spray for cancer risk

Updated: Jul. 31, 2022 at 7:41 PM CDT
|
By The Associated Press
The maker of Banana Boat sunscreen is recalling a scalp spray because it contains trace amounts of benzene, a chemical which can cause cancer with repeated exposure.

National

FDA: Select laxatives sold at major retailers recalled due to contamination concerns

Updated: Jul. 30, 2022 at 5:38 PM CDT
|
By Jordan Gartner
A long list of laxative products sold nationwide are part of a voluntary recall due to possible contamination.

News

Child Care Crisis: Finding solutions to cut costs

Updated: Jul. 29, 2022 at 5:51 PM CDT
|
By Ashley Reynolds
There are child care subsidies for low-income families. Child care experts say maybe we should expand that program.

News

Child Care Crisis: Finding solutions for our emergency

Updated: Jul. 28, 2022 at 5:45 PM CDT
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By Ashley Reynolds
Experts are researching what’s working in other states to solve our child care crisis.

News

Child Care Crisis: Experts say not enough resources for parents

Updated: Jul. 27, 2022 at 10:04 PM CDT
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By Ashley Reynolds
Centers get inspected every six months if the state has the staff.

National

Scammers faking calls from doctors’ offices in attempt to defraud patients

Updated: Jul. 27, 2022 at 1:56 PM CDT
|
By Caresse Jackman
Fraudulent phone calls cost consumers nearly $700 million last year, according to the newest data from the FTC. The latest attack is scammers posing as your doctors office and probing for critical information. Consumer Investigator Caresse Jackman gets advice to help you avoid what experts call “ID spoofing”.

News

Child Care Crisis: A few employers investing in child care services to improve worker retention

Updated: Jul. 26, 2022 at 10:18 PM CDT
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By Ashley Reynolds
Could this be a solution to the child care crisis?

News

Child Care Crisis: Why centers close

Updated: Jul. 25, 2022 at 9:30 PM CDT
|
By Ashley Reynolds
It’s one of the most important jobs in the world, but it does not pay well.

On Your Side

Walmart cuts profit outlook as shoppers adapt to inflation

Updated: Jul. 25, 2022 at 4:35 PM CDT
|
By The Associated Press
That behavior is forcing the nation’s largest retailer, based in Bentonville, Arkansas, to step up discounts on general merchandise items like home furnishings and electronics to move inventory.

National

Game Over: Hackers targeting online gamers and taking over accounts to access financial information

Updated: Jul. 25, 2022 at 4:21 PM CDT
|
By Rachel DePompa and Daniela Molina
It’s a $60 billion a year industry that’s a relentless target for cybercriminals. According to a recent security report, web attacks against the global video game industry grew by 340 % in 2020. Consumer Investigator Rachel DePompa has the security advice you need before you, or your children, get hacked and it's game over.

News

Child Care Crisis: Centers keep closing, families can’t afford care

Updated: Jul. 25, 2022 at 4:18 PM CDT
|
By Ashley Reynolds
Since the pandemic's start, Missouri has lost more than ten percent of its child care businesses.

National

Average US gasoline price falls 32 cents to $4.54 per gallon

Updated: Jul. 24, 2022 at 10:10 PM CDT
|
By The Associated Press
The average price at the pump is down 55 cents over the past six weeks, but it’s $1.32 higher than it was one year ago.

National

FCC is cracking down on ‘auto warranty’ robocalls

Updated: Jul. 22, 2022 at 8:12 AM CDT
|
By CNN staff
The Federal Communications Commission said Thursday that telecom providers in the United States will be required to block millions of those robocalls every day.

National

Government imposter scams cost consumers $445 million last year

Updated: Jul. 20, 2022 at 3:29 PM CDT
|
By Caresse Jackman
The Better Business Bureau and the Federal Trade Commission said people lost more than $445M last year in government imposter scams. Caresse Jackman reports.

National

Park your motorcycle: Company says handlebar bolt can break

Updated: Jul. 20, 2022 at 11:09 AM CDT
|
By The Associated Press
The company is recalling over 9,300 of the three-wheeled Rykers.

National

How canine heart disease was tied to grain-free dog food

Updated: Jul. 20, 2022 at 9:54 AM CDT
|
By The Associated Press
A six-month investigation has found that a tangled web of industry funding and interests influenced the origin, data collection, and course of the FDA study.

National

Freeze-dried blueberries recalled due to possible high level of lead

Updated: Jul. 20, 2022 at 7:16 AM CDT
|
By CNN Staff
The pouches could have been purchased in stores or online.

News

Consumer Reports: What to check before you buy sunscreen

Updated: Jul. 19, 2022 at 5:35 PM CDT
|
By Ashley Reynolds
Also important is “SPF,” which stands for sun protection factor and is a measure of how well a sunscreen protects against sunburn. But what do the different numbers next to it mean?

National

More US stations selling gas for less than $4 a gallon

Updated: Jul. 19, 2022 at 10:15 AM CDT
|
By CNN Staff
Most of the cheaper gas is in the Southeast, Texas and Oklahoma.

National

Pump prices continue to fall. How long will it last?

Updated: Jul. 18, 2022 at 10:34 AM CDT
|
By Debra Worley
The national average is down almost 50 cents from a month ago, but is still $1.35 higher than a year ago, according to GasBuddy.

News

Baby formula shelves remain bare despite Abbott restarting production

Updated: Jul. 14, 2022 at 6:48 PM CDT
|
By Jenna Rae
News 4 is working to get new information on the months-long struggle over baby formula.

News

On Your Side: How to save the most on Amazon Prime Day

Updated: Jul. 12, 2022 at 4:32 PM CDT
|
By Ashley Reynolds
Plan ahead. Make your Christmas list now. This is like Black Friday.

News

Consumer Reports: Is your meat safe to eat?

Updated: Jul. 11, 2022 at 4:09 PM CDT
|
By Ashley Reynolds
Consumer Reports tested 351 samples of ground beef, pork, chicken, and turkey purchased nationwide, and found salmonella in samples of each meat.

On Your Side

Arkansas gas prices down, but analyst warns of ‘wild ride’ ahead

Updated: Jul. 11, 2022 at 9:48 AM CDT
|
By Region 8 Newsdesk
For the fourth week, gasoline prices in Arkansas fell. But one industry analyst warns we could be in for a “wild ride” later this summer.

National

Average US gasoline price falls 19 cents to $4.86 per gallon

Updated: Jul. 10, 2022 at 10:16 PM CDT
|
By The Associated Press
The average price at the pump is down 24 cents over the past month, but it's $1.66 higher than it was one year ago.

National

Recall: 9-drawer chests sold at Costco recalled after tip-over incident involving child

Updated: Jul. 9, 2022 at 7:21 PM CDT
|
By Jordan Gartner
Thousands of nine-drawer chests sold at Costco stores are being recalled due to tip-over and entrapment hazards.

National

Bumble Bee recalls smoked clams for PFAS chemicals contamination

Updated: Jul. 8, 2022 at 9:49 AM CDT
|
By CNN staff
According to the Food and Drug Administration, some levels of unsafe PFAS chemicals were found in the 3.75-ounce cans

National

Gas prices down due to lower demand

Updated: Jul. 6, 2022 at 8:47 AM CDT
|
By CNN
Analysts say that is due to lower demand right now, but that could change soon.

On Your Side

Analyst: Oil prices could reverse recent gas price drop

Updated: Jul. 5, 2022 at 8:01 AM CDT
|
By Region 8 Newsdesk
Despite gas prices dropping for the third week in a row, one analyst cautions motorists could see them make a U-turn.

On Your Side

BBB: How to shop safely with small online retailers

Updated: Jul. 3, 2022 at 8:11 AM CDT
|
By Amber Ruch
Whitney Quick with the BBB has some tips to help you shop smart with small, online retailers.

News

On Your Side: To avoid overdrafts, gas stations increase hold amounts

Updated: Jul. 1, 2022 at 6:23 PM CDT
|
By Ashley Reynolds
Here’s an On Your Side warning as you fill up your tank during the long holiday weekend.

On Your Side

ON YOUR SIDE: Hy-Vee voluntarily withdraws all potato salad varieties

Updated: Jul. 1, 2022 at 5:31 PM CDT
|
By KY3 Staff
Out of an abundance of caution, Hy-Vee, Inc. is voluntarily withdrawing all varieties and all sizes of its Hy-Vee Potato Salad and Mealtime Potato Salad due to a presumptive positive microbial result on the line processing the potatoes.

News

On Your Side: What to buy in July

Updated: Jun. 30, 2022 at 5:05 PM CDT
|
By Ashley Reynolds
Here's what to buy this month.

National

Some medical debt is being removed from US credit reports

Updated: Jun. 30, 2022 at 1:28 PM CDT
|
By The Associated Press
The companies say these moves will wipe out nearly 70% of the medical debt listed on consumer credit reports.

News

Consumer Reports: Kitchen accessories under $30

Updated: Jun. 28, 2022 at 4:43 PM CDT
|
By Ashley Reynolds
Here are accessories that can take grilling, multi-cooking, and air frying to the next level.

News

Consumer Reports: Top mock meats

Updated: Jun. 27, 2022 at 2:38 PM CDT
|
By Ashley Reynolds
Consumer Reports analyzed 32 faux burgers, nuggets, filets, and sausages for taste and nutrition.

National

1.4 million breaker boxes recalled for burn and fire hazards

Updated: Jun. 27, 2022 at 2:35 PM CDT
|
By Gray News staff
They were sold at distributors and home improvement and hardware stores nationwide and online, including Home Depot, Lowe’s, and Menard’s from February 2020 through January.
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