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On Your Side

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News

Summer vacation

On Your Side: 8 ways to save on your summer vacation

Updated: 6 hours ago
|
By Ashley Reynolds
Read the fine print on your travel insurance. You decide if it’s worth it.

News

Crooks use Caller ID Spoofing

On Your Side: Department of Homeland Security phone scam alert

Updated: Mar. 29, 2023 at 5:52 PM CDT
|
By Ashley Reynolds
Your phone might read you’re getting a call from the Department of Homeland Security. Don’t believe it.

On Your Side

ON YOUR SIDE RECALL: Company recalls pasta dish sold at HyVee grocery chain

Updated: Mar. 28, 2023 at 7:06 PM CDT
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By The Associated Press
A company announced Tuesday that it is recalling a packaged pasta dish sold in HyVee grocery stores in eight Midwestern states.

National

FILE- This Feb. 14, 2019 file photo shows a Honda logo at the 2019 Pittsburgh International...

Honda recalls more than 330,000 vehicles due to mirror issue

Updated: Mar. 28, 2023 at 6:31 AM CDT
|
By The Associated Press
The National Highway Traffic Safety Administration said that the vehicles don’t comply with the necessary rear visibility requirements.

On Your Side

US opens investigation into Tesla seat belts coming loose

Updated: Mar. 28, 2023 at 5:44 AM CDT
|
By The Associated Press
The agency says it has two complaints from Tesla owners that the front belts weren’t sufficiently connected at the factory.

On Your Side

On Your Side: Scammers can steal your info, when you’re hanging up on them

Updated: Mar. 27, 2023 at 6:26 PM CDT
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By Ashley Reynolds
Scammers can easily figure out your name, address and where you work. They’re hoping to snag a few more details so they can steal your ID and money.

On Your Side

On Your Side: Better Business Bureau shares tips for handling door-to-door sales

Updated: Mar. 27, 2023 at 4:18 PM CDT
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By Savannah Harrison
Warmer weather means more people are getting out and about, which means you may see more door-to-door salespeople in your neighborhood.

On Your Side

St. Louis sues Kia, Hyundai over rash of car thefts

Updated: Mar. 27, 2023 at 3:29 PM CDT
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By The Associated Press
A federal lawsuit filed Monday by the city of St. Louis accuses automakers Kia and Hyundai of failing to install industry-standard anti-theft technology, resulting in thousands of vehicle thefts in the Missouri city.

On Your Side

On Your Side: Customer advice following DISH cyberattack

Updated: Mar. 24, 2023 at 5:42 PM CDT
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By Ashley Reynolds
Ransomware is to blame for an ongoing outage for the satellite television provider. It affected the website, apps and customer support systems.

News

On Your Side Investigation: Missouri not required to use national missing persons database

Updated: Mar. 23, 2023 at 9:47 PM CDT
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By Ashley Reynolds
There’s a Pulaski County family missing their husband and father. They had no idea about this database until we told them.
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On Your Side

Park outside: Hyundai, Kia recall vehicles due to fire risk

Updated: Mar. 23, 2023 at 3:57 PM CDT
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By The Associated Press
The affiliated Korean automakers are recalling the vehicles and warning people to park them away from structures until repairs are made.

National

Financial expert explains real estate equity funds

Updated: Mar. 23, 2023 at 3:15 PM CDT
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By Rachel DePompa
Investing is a great tool to build long-term wealth, the key is identifying which opportunities are best suited for your financial goals. Consumer Investigator Rachel DePompa talks to an expert about an often-overlooked investment area: real estate equity funds.

News

On Your Side: Amazon text scam

Updated: Mar. 22, 2023 at 5:01 PM CDT
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By Ashley Reynolds
The Federal Communication Commission says there’s a 500-percent increase in spam text messages.

On Your Side

More deaths, injuries linked to recalled eyedrops

Updated: Mar. 22, 2023 at 12:22 PM CDT
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By The Associated Press
The eyedrops from EzriCare and Delsam Phama were recalled in February, and health authorities are continuing to track infections as they investigate the outbreak.

On Your Side

Sunbeam heated blankets recalled due to burn and fire hazards

Updated: Mar. 21, 2023 at 7:31 PM CDT
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By Jordan Gartner
More than 40,000 Sunbeam heated blankets are being recalled.

On Your Side

US probes reports of steering glitch on newer Honda Civics

Updated: Mar. 21, 2023 at 9:20 AM CDT
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By The Associated Press
An estimated 238,000 Civics from the 2022 and 2023 model years are included in the probe.

On Your Side

On Your Side: BBB warns parents to take precautions when picking summer camps

Updated: Mar. 20, 2023 at 3:53 PM CDT
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By Elizabeth VanMetre
It might just be the first day of spring but many families are already considering what they will do with their children for the summer.

On Your Side

Recall issued for select frozen fruits over hepatitis A concerns

Updated: Mar. 18, 2023 at 4:52 AM CDT
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By CNN Newsource staff
The Centers for Disease Control and Prevention says five people have been infected with hepatitis after eating frozen organic strawberries.

National

FCC is cracking down on spammy text messages

Updated: Mar. 17, 2023 at 10:14 AM CDT
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By CNN Newsource staff
New rules require phone providers to block text messages from suspicious sources, including numbers that appear to be “invalid, unallocated or unused.”

News

On Your Side: Options if you can’t pay Uncle Sam

Updated: Mar. 16, 2023 at 5:56 PM CDT
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By Ashley Reynolds
Here are your options if you can’t pay what you owe on April 18.

National

Fortnite maker to pay $245 million for tricking users

Updated: Mar. 16, 2023 at 1:11 PM CDT
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By CNN Newsource staff
Epic says players who are owed money can get refunds in several ways.

News

Consumer Reports: Take a smarter shower

Updated: Mar. 15, 2023 at 4:06 PM CDT
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By Ashley Reynolds
If you’re up for an easy DIY project, install a water-saving showerhead.

On Your Side

US wholesale inflation fell last month on lower food costs

Updated: Mar. 15, 2023 at 3:23 PM CDT
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By The Associated Press and CHRISTOPHER RUGABER AP Economics Writer
The failure of two large banks since Friday has raised fears about financial instability.

National

Tips to save on your trip or staycation this spring break

Updated: Mar. 14, 2023 at 2:07 PM CDT
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By Rachel DePompa
Planning to travel or go to some events for spring break? Consumer Investigator Rachel DePompa breaks down ways you can save while on a trip or staycation.

On Your Side

On Your Side Update: Springfield veterans group gets $6,600 in donations to pay for dead meter bill

Updated: Mar. 10, 2023 at 6:23 PM CST
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By Ashley Reynolds
After our story aired, a business owner started a fundraiser. Then a radio personality told his listeners to give.

National

3 million Calico Critter toys recalled after child deaths

Updated: Mar. 10, 2023 at 1:07 AM CST
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By CNN Newsource staff
The Consumer Product Safety Commission said they pose a serious choking hazard for small children.

News

Consumer Reports: Stop using this water bottle

Updated: Mar. 9, 2023 at 5:50 PM CST
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By Ashley Reynolds
Bindle is voluntarily recalling its “sip and stash” water bottle after Consumer Reports tests found alarmingly high levels of lead.

National

Nearly 60,000 car seats recalled for failing seat anchors

Updated: Mar. 9, 2023 at 2:43 PM CST
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By Debra Worley
More than 59,000 car seats have been recalled for safety issues that could lead to an increased risk of injury, according to the National Highway Traffic Safety Administration.

National

Expert: Don’t just pay the minimum on your credit card bill

Updated: Mar. 9, 2023 at 1:11 PM CST
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By Rachel DePompa
If you’re on a tight budget it can be tempting to make the minimum payment on your credit card bill. Consumer Investigator Rachel DePompa finds out why that could cost you in the long run.

National

Yeti recalls 1.9 million coolers and cases for magnet hazard

Updated: Mar. 9, 2023 at 11:49 AM CST
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By The Associated Press
The Consumer Product Safety Commission said consumers should immediately stop using the four recalled products and contact Yeti for refund information.

News

On Your Side: Did you file your taxes online? Single mother waiting on 2021 tax refund

Updated: Mar. 8, 2023 at 6:31 PM CST
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By Ashley Reynolds
Ashley Austin has done everything she can think of to get her more than $6,000 refund. She still does not have her money.

News

Consumer Reports: Top mops and stick vacs

Updated: Mar. 7, 2023 at 5:38 PM CST
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By Ashley Reynolds
Just in time for spring cleaning. Here are some top picks.

On Your Side

Missouri Attorney General announces 2022 top ten consumer complaints

Updated: Mar. 7, 2023 at 1:51 PM CST
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By KY3 Staff
Missouri Attorney General Andrew Bailey has announced the top ten consumer complaints received by his office in 2022 in an effort to inform and protect consumers during National Consumer Protection Week.

National

Verizon to raise prices on select plans

Updated: Mar. 7, 2023 at 11:08 AM CST
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By CNN Newsource
Your cell phone bill may be going up if you are a Verizon customer.

On Your Side

FDA: Two more eyedrops brands recalled due to risks

Updated: Mar. 7, 2023 at 11:01 AM CST
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By The Associated Press and KY3 Staff
U.S. health officials are alerting consumers about two more recalls of eyedrops due to contamination risks that could lead to vision problems and serious injury.

On Your Side

On Your Side: Free (and cheap) things to do during spring break around the Ozarks

Updated: Mar. 6, 2023 at 4:20 PM CST
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By Ashley Reynolds
Here are some fun and frugal things to do next week.

On Your Side

Following On Your Side Investigation, Missouri AG files charges against Springfield roofing company owner

Updated: Mar. 3, 2023 at 6:18 PM CST
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By Ashley Reynolds
Following an On Your Side Investigation, the Missouri Attorney General filed dozen of criminal charges against a Springfield area contractor for fraud.

News

On Your Side: What to buy in March

Updated: Mar. 1, 2023 at 4:51 PM CST
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By Ashley Reynolds
Here's what to buy this month and save!

National

Nissan recalls over 800K SUVs; key defect can cut off engine

Updated: Feb. 28, 2023 at 7:44 AM CST
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By The Associated Press
Nissan says the SUVs have jackknife folding keys that may not stay fully open.

On Your Side

On Your Side: Springfield veterans group gets nearly $6,000 dead gas meter bill

Updated: Feb. 27, 2023 at 6:36 PM CST
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By Ashley Reynolds
General Manager, Ann Humphreys says for the next few months, they can’t give back like they want. Even though the CU notice says it’s “no fault of your own”.

On Your Side

ON YOUR SIDE: Missouri Social Services Office warns about EBT scam

Updated: Feb. 27, 2023 at 4:44 PM CST
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By Elizabeth VanMetre
Missouri’s Department of Social Services issued a warning about an EBT card fraud scheme. And it starts with a text.

National

Steel water bottles recalled for potential health risks

Updated: Feb. 27, 2023 at 11:01 AM CST
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By Debra Worley
The FDA said in a news release that there could be lead exposure in the bottom storage compartment of the bottle.

National

More than 1 million Halloween candles recalled for breaking glass

Updated: Feb. 27, 2023 at 9:11 AM CST
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By CNN Newsource Staff
More than 1 million Halloween candles have been recalled.

National

Cosori recalling 2 million air fryers for fire risk

Updated: Feb. 23, 2023 at 4:26 PM CST
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By The Associated Press
Cosori is recalling more than 2 million air fryers sold in the U.S., Canada and Mexico because their wire connections can overheat and cause a fire risk.

National

Americans have $21 billion in unspent gift cards, survey says

Updated: Feb. 23, 2023 at 4:10 PM CST
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By CNN Newsource staff
According to a new survey of more than 1,200 Americans, nearly two thirds have at least one unspent gift card.

News

On Your Side: Springfield tenant loses $1,600 in renter scam

Updated: Feb. 22, 2023 at 5:54 PM CST
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By Ashley Reynolds
Megan Steinshouer found the ‘For Rent’ listing on Facebook Marketplace.

National

Scholarship scams target students looking for financial help

Updated: Feb. 22, 2023 at 3:52 PM CST
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By Caresse Jackman
College acceptance season is here. Once your student gets into their chosen school, they’ll need to figure out a plan to pay for higher ed. Experts warn scammers are targeting teens with scholarship scams. Consumer Investigator Caresse Jackman shares tips on how to stay safe.

National

How credit scores are evolving to improve access to credit

Updated: Feb. 22, 2023 at 9:11 AM CST
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By The Associated Press
They’re also making it easier to count rent, utility payments, and other recurring bills — a boon for those who need credit the most.

National

Valentine’s Day chocolate sold at Target recalled due to possible undeclared allergen

Updated: Feb. 17, 2023 at 2:54 PM CST
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By CNN Newsource
The chocolates have been recalled due to the possibility they may contain tree nuts that aren’t noted on their packaging.

News

On Your Side: What to know before you buy a big appliance during Presidents Day Sales

Updated: Feb. 15, 2023 at 6:07 PM CST
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By Ashley Reynolds
Know about price match policies and extended warranties.
News
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