Missouri Attorney General sues Stone County, Mo., woman for allegedly defrauding consumers through online boutique

GALENA, Mo. (Edited News Release/KY3) – Missouri Attorney General Andrew Bailey is suing the owner of a now-defunct boutique in Stone County.

The Attorney General’s Office said Hannah Bowlby, of Stone County, ran the Cozy Pozy Company, an online boutique that sold infant and toddler clothing.

The lawsuit alleges that between April and October of 2024, Bowlby repeatedly violated the Missouri Merchandising Practices Act by using deception, false promises, and misrepresentations to secure pre-orders for children’s clothing she never fulfilled.

Despite an increasing number of unfulfilled orders, Bowlby continued to take payments, assured customers they would receive their items, posted misleading information on Facebook about the company’s financial health, and promised refunds that never arrived.

“Missourians work hard to provide for their families, and they deserve better than to be scammed by false promises,” said Attorney General Bailey. “When businesses take money and fail to deliver, we will hold them accountable under the full weight of the law.”

Records show that The Cozy Pozy Company, registered as a Missouri corporation, was administratively dissolved in late August 2024 after Bowlby failed to file the required registration report.

By October 2024, while numerous customer orders remained outstanding, Bowlby shut down operations and ceased all communication with consumers.

Missourians who believe they have been defrauded by Bowlby or any other business are encouraged to file a complaint with the Missouri Attorney General’s Office by calling the Consumer Protection hotline at (800) 392-8222 or submitting a complaint online here.

The Attorney General reminds the public that the charges against Hannah Bowlby are merely allegations. As in all criminal cases, the defendant is presumed innocent unless and until proven guilty in a court of law.

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