ON YOUR SIDE: Customers tell Better Business Bureau Branson resort hosted high-pressure presentations, failed to cancel contracts

SPRINGFIELD, Mo. (Edited News Release/KY3) - The Better Business Bureau advises consumers to use caution if doing business with Foxborough Resort.

This Branson, Missouri, resort offers timeshare exit services and vacation club memberships. Consumers reported to BBB that the company hosted high-pressure and misleading sales presentations, signed them up for credit cards they did not authorize, failed to provide refunds or cancel contracts, and provided poor customer service.

“If you receive an offer about getting out of your timeshare easily, you need to look into the company before attending any seminar,” said Pamela Hernandez, BBB Springfield regional director. “Also, read any contract carefully before signing it. Don’t give into pressure to sign first and read later.”

Foxborough Resort has an “F” rating, the lowest on BBB’s scale, due to recent unanswered and unresolved complaints.

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